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Categories (12)
Software and Applications
New Software, Apporto, Office 365, Adobe CC and Sign, box, Canvas and all other applications.
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Computers, Printers, Devices, or Accessories
Printers, Laptops, Peripherals, and Mobile Device hardware, accessories, or moves
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Website and Web Services
Omni CMS, Canvas, Bulldog Connect, Fresno State Mobile App, or other web issues
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Account Modifications and Requests
Account changes, RBA and Google Group requests, resetting your password.
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Peoplesoft
My.FresnoState, PeopleSoft, and 3rd party integrations
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Zoom and Zoom Phone (Unified Communication)
Zoom, Zoom Phone, Elevator Phones, E-phones, Alarms, Faxes
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Internet, WiFi and Network
Internet connectivity, Temporary WiFi access, issues related to WiFi and Network, port activation/deactivation
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Classroom and Video Services
Meeting Spaces, Equipment checkout, and classroom infrastructure.
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Information Security
Report Security Incidents, Security Awareness and Training, DUO, and Spirion Support.
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Digital Forms, Workflows, Concur Travel
Onbase, Adobe sign, Kuali Build
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Accessibility
Report an Access Barrier
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Additional Services
Digital Signage, Current outage updates, Transact Support
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Services (1)
Email Reactivation
Email Reactivation Request
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General PeopleSoft Support
Adobe Creative Cloud Pro License Request
Computer Help
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Adobe Creative Cloud Pro License Request
General Account Support (public)
Display/User Name Change - Fac/Staff
Display/User Name Change - Student
Email Extension Request
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