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Services or Offerings?
Additional Enterprise Software Support
  1. Services
  2. Peoplesoft
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Adobe Sign Support
  1. Services
  2. Peoplesoft
Request a new Adobe Sign account or support for an Adobe Sign issue.
Audio/Video Equipment Checkout
  1. Services
  2. Classroom and Video Services
Bulldog Connect Support
  1. Services
  2. Website and Web Services
Bulldog Connect, EAB Navigate, is a cloud-based student support tool that helps faculty and staff connect with students and one another to support students.
Canvas support
  1. Services
  2. Website and Web Services
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Classroom and Meeting Space Technology Issue
  1. Services
  2. Classroom and Video Services
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Computer Help
  1. Services
  2. Computers, Printers, Devices, or Accessories
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Concur Travel Support
  1. Services
  2. Digital Forms, Workflows, Concur Travel
Concur is the travel management software used by Fresno State.
Device Installation or Move Request
  1. Services
  2. Computers, Printers, Devices, or Accessories
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Digital Accessibility
  1. Services
  2. Accessibility
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Digital Signage / Kiosk Support Service
  1. Services
  2. Additional Services
Requests for assessing potential use of digital signage or kiosks at location on campus.
Duplicate ID Cleanup
  1. Services
  2. Additional Services
Email Extension Request
  1. Services
  2. Account Modifications and Requests
  3. Google Accounts
Kuali Build
  1. Services
  2. Digital Forms, Workflows, Concur Travel
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Mobile Device Help
  1. Services
  2. Computers, Printers, Devices, or Accessories
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.