My Recently Visited Services
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
General Software and Applications Request
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.
Report a suspected information security incident to Technology Services.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Report email delivery, filtering, quarantine, or blocking issues that may be related to email security.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Request a Display/User Name change for existing account.
Request service for computers or printers. Servicing for existing installed applications not working correctly.
Request that ones GSuite (email, calendar, drive, etc) account and contents be deleted.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
General Classroom/Video Services Support