My Recently Visited Services
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Request for New Zoom Phone service for Fresno State faculty and staff
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Report wifi dead zone, Enhance wireless, report connectivity issues
Request to have software applications installed on your Fresno State device(s)
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Request a network port activation / deactivation
Request a billing change to an existing Zoom Phone extension.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
General Software and Applications Request
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.