My Recently Visited Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Request to have software applications installed on your Fresno State device(s)
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Office 365 account issues, licenses, phone number changes
General Software and Applications Request
Request for New Zoom Phone service for Fresno State faculty and staff
Convert a student account to a faculty or staff account
Request a Display/User Name change for existing account.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Report a suspected information security incident to Technology Services.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.