My Recently Visited Services
Request a Display/User Name change for existing account.
Request for New Zoom Phone service for Fresno State faculty and staff
Request service for computers or printers. Servicing for existing installed applications not working correctly.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Report email delivery, filtering, quarantine, or blocking issues that may be related to email security.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Request to have software applications installed on your Fresno State device(s)
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Office 365 account issues, licenses, phone number changes
Report wifi dead zone, Enhance wireless, report connectivity issues
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
General Classroom/Video Services Support
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.