My Recently Visited Services
Convert a student account to a faculty or staff account
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Request that ones GSuite (email, calendar, drive, etc) account and contents be deleted.
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Request a Display/User Name change for existing account.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Office 365 account issues, licenses, phone number changes
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Concur is the travel management software used by Fresno State.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request for New Zoom Phone service for Fresno State faculty and staff
Transact is an on-campus payment solution that allows money to be loaded onto a student’s Bulldog card. It also manages access to certain electronic locks.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.