My Recently Visited Services
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Review your current affiliation and correct your Email account status if needed.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Request a Display/User Name change for existing account.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Convert a student account to a faculty or staff account
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Request that ones GSuite (email, calendar, drive, etc) account and contents be deleted.
Technology Services provides Security Awareness and Training for Fresno State staff, faculty, student assistants and Auxiliary Employees.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Report wifi dead zone, Enhance wireless, report connectivity issues
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Request training for Zoom, zoom phone, or other UC products.