My Recently Visited Services
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request service for computers or printers. Servicing for existing installed applications not working correctly.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
If unsure which form meets your needs, submit this general form.
General Software and Applications Request
Request to have software applications installed on your Fresno State device(s)
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Request a zoom Webinar (for more than 1000 attendees) or Zoom Event
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Report wifi dead zone, Enhance wireless, report connectivity issues
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Request a Display/User Name change for existing account.
Office 365 account issues, licenses, phone number changes
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Request for New Zoom Phone service for Fresno State faculty and staff