My Recently Visited Services
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Report wifi dead zone, Enhance wireless, report connectivity issues
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Request service for computers or printers. Servicing for existing installed applications not working correctly.
General Software and Applications Request
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Office 365 account issues, licenses, phone number changes
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Report email delivery, filtering, quarantine, or blocking issues that may be related to email security.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request a Display/User Name change for existing account.
Request a network port activation / deactivation
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Request for New Zoom Phone service for Fresno State faculty and staff
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.