My Recently Visited Services
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Transact is an on-campus payment solution that allows money to be loaded onto a student’s Bulldog card. It also manages access to certain electronic locks.
Report a suspected information security incident to Technology Services.
Review your current affiliation and correct your Email account status if needed.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
If unsure which form meets your needs, submit this general form.
Request for New Zoom Phone service for Fresno State faculty and staff
Report wifi dead zone, Enhance wireless, report connectivity issues
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Request a Display/User Name change for existing account.
General Software and Applications Request
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Concur is the travel management software used by Fresno State.
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Request that ones GSuite (email, calendar, drive, etc) account and contents be deleted.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.