My Recently Visited Services
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Report wifi dead zone, Enhance wireless, report connectivity issues
Convert a student account to a faculty or staff account
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Bulldog Connect, EAB Navigate, is a cloud-based student support tool that helps faculty and staff connect with students and one another to support students.
Request for New Zoom Phone service for Fresno State faculty and staff
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Request and Adobe CC Pro license for Fresno State faculty and staff.
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Transact is an on-campus payment solution that allows money to be loaded onto a student’s Bulldog card. It also manages access to certain electronic locks.
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.