My Recently Visited Services
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Request a Display/User Name change for existing account.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Request that ones GSuite (email, calendar, drive, etc) account and contents be deleted.
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.
Request training for Zoom, zoom phone, or other UC products.
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
Review your current affiliation and correct your Email account status if needed.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
General Software and Applications Request
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Request to have software applications installed on your Fresno State device(s)
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Technology Services provides Security Awareness and Training for Fresno State staff, faculty, student assistants and Auxiliary Employees.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.