My Recently Visited Services
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Review your current affiliation and correct your Email account status if needed.
Request a Display/User Name change for existing account.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.
Report wifi dead zone, Enhance wireless, report connectivity issues
Request training for Zoom, zoom phone, or other UC products.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Report a suspected information security incident to Technology Services.
Convert a student account to a faculty or staff account
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
Request a Display/User Name change for existing account.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Office 365 account issues, licenses, phone number changes
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.