My Recently Visited Services
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Review your current affiliation and correct your Email account status if needed.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
General Software and Applications Request
Office 365 account issues, licenses, phone number changes
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Request a Display/User Name change for existing account.
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
Request that ones GSuite (email, calendar, drive, etc) account and contents be deleted.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
You can request access to the folders and drives on the campus file server here.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Transact is an on-campus payment solution that allows money to be loaded onto a student’s Bulldog card. It also manages access to certain electronic locks.
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)