My Recently Visited Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Convert a student account to a faculty or staff account
Request for New Zoom Phone service for Fresno State faculty and staff
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Request a Display/User Name change for existing account.
Request to have software applications installed on your Fresno State device(s)
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...
Review your current affiliation and correct your Email account status if needed.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Transact is an on-campus payment solution that allows money to be loaded onto a student’s Bulldog card. It also manages access to certain electronic locks.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
General Software and Applications Request