My Recently Visited Services
Review your current affiliation and correct your Email account status if needed.
Transact is an on-campus payment solution that allows money to be loaded onto a student’s Bulldog card. It also manages access to certain electronic locks.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Request a Display/User Name change for existing account.
Request for New Zoom Phone service for Fresno State faculty and staff
Request that ones GSuite (email, calendar, drive, etc) account and contents be deleted.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...
Request a Display/User Name change for existing account.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Convert a student account to a faculty or staff account
Request to have software applications installed on your Fresno State device(s)