My Recently Visited Services
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
If unsure which form meets your needs, submit this general form.
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Convert a student account to a faculty or staff account
Report wifi dead zone, Enhance wireless, report connectivity issues
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request a Display/User Name change for existing account.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Technology Services provides Security Awareness and Training for Fresno State staff, faculty, student assistants and Auxiliary Employees.
Request a Display/User Name change for existing account.
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.
Request a zoom Webinar (for more than 1000 attendees) or Zoom Event