My Recently Visited Services
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Concur is the travel management software used by Fresno State.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
This training is for users who wish to edit their department websites.
You can request access to the folders and drives on the campus file server here.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...
Office 365 account issues, licenses, phone number changes
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Request a billing change to an existing Zoom Phone extension.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Report wifi dead zone, Enhance wireless, report connectivity issues
Convert a student account to a faculty or staff account
General Software and Applications Request