My Recently Visited Services
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Request training for Zoom, zoom phone, or other UC products.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Review your current affiliation and correct your Email account status if needed.
Report a suspected information security incident to Technology Services.
Request a Display/User Name change for existing account.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
General Software and Applications Request
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling