My Recently Visited Services
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Report wifi dead zone, Enhance wireless, report connectivity issues
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Request a Display/User Name change for existing account.
Request a Display/User Name change for existing account.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Concur is the travel management software used by Fresno State.
Review your current affiliation and correct your Email account status if needed.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Request service for computers or printers. Servicing for existing installed applications not working correctly.
Request a billing change to an existing Zoom Phone extension.
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.
You can request access to the folders and drives on the campus file server here.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...
General Software and Applications Request
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Request to have software applications installed on your Fresno State device(s)
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.