My Recently Visited Services
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
General Software and Applications Request
Convert a student account to a faculty or staff account
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
This training is for users who wish to edit their department websites.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Request a Display/User Name change for existing account.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Concur is the travel management software used by Fresno State.
Office 365 account issues, licenses, phone number changes
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.