My Recently Visited Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
General Software and Applications Request
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
You can request access to the folders and drives on the campus file server here.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Review your current affiliation and correct your Email account status if needed.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.