My Recently Visited Services
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Review your current affiliation and correct your Email account status if needed.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
Request training for Zoom, zoom phone, or other UC products.
Request to have software applications installed on your Fresno State device(s)
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Request a Display/User Name change for existing account.
Request a zoom Webinar (for more than 1000 attendees) or Zoom Event
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Transact is an on-campus payment solution that allows money to be loaded onto a student’s Bulldog card. It also manages access to certain electronic locks.
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.