My Recently Visited Services
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request a Display/User Name change for existing account.
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Office 365 account issues, licenses, phone number changes
Convert a student account to a faculty or staff account
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Request a billing change to an existing Zoom Phone extension.
Review your current affiliation and correct your Email account status if needed.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Concur is the travel management software used by Fresno State.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)