My Recently Visited Services
Transact is an on-campus payment solution that allows money to be loaded onto a student’s Bulldog card. It also manages access to certain electronic locks.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Request a billing change to an existing Zoom Phone extension.
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Request a zoom Webinar (for more than 1000 attendees) or Zoom Event
Request a Display/User Name change for existing account.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Report wifi dead zone, Enhance wireless, report connectivity issues
Convert a student account to a faculty or staff account
If unsure which form meets your needs, submit this general form.