My Recently Visited Services
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Request a Display/User Name change for existing account.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request a zoom Webinar (for more than 1000 attendees) or Zoom Event
Convert a student account to a faculty or staff account
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Request service for computers or printers. Servicing for existing installed applications not working correctly.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Office 365 account issues, licenses, phone number changes
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Report email delivery, filtering, quarantine, or blocking issues that may be related to email security.
Request for New Zoom Phone service for Fresno State faculty and staff
General Software and Applications Request
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
You can request access to the folders and drives on the campus file server here.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.