My Recently Visited Services
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.
Request training for Zoom, zoom phone, or other UC products.
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.
Request service for computers or printers. Servicing for existing installed applications not working correctly.
Request a zoom Webinar (for more than 1000 attendees) or Zoom Event
Report wifi dead zone, Enhance wireless, report connectivity issues
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Concur is the travel management software used by Fresno State.
Office 365 account issues, licenses, phone number changes
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)