My Recently Visited Services
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Request a billing change to an existing Zoom Phone extension.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
You can request access to the folders and drives on the campus file server here.
Office 365 account issues, licenses, phone number changes
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Report wifi dead zone, Enhance wireless, report connectivity issues
Request to have software applications installed on your Fresno State device(s)
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.