Knowledge Base

Categories (10)

Information Security and Compliance

Spam, phishing, malware, hacking, DUO. This section covers general security policy.
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Password Reset, Accounts, and Security Access

Your Fresno State accounts, Passwords and departmental Security access.
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Campus Wifi - Eduroam

Configuring your devices and accessing the campus Eduroam Wifi network.
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Mobile Devices Setup and Support

General setup of your Mobile Devices: Smart phones, Laptops, Tablets and campus apps.
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Computer, Printers, Desktop Software, and Accessories

Computers, Printers, Software and other related accessory setup information.
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Electronic Forms - Peoplesoft, Onbase, My Fresnostate

Web based Electronic forms, i.e. Onbase, PeopleSoft, Transact and others.
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Unified Communications

This area supports all things Zoom and Telephony related to include analog devices and Networking.
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Personal Development

Information regarding access to Fresno County Public Library and Lynda.com
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Apporto - Virtual Lab

Information and resources for using the Apporto Desktop Streaming Application.
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TeamDynamix

Information On Technology Services Support Ticking System
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