Knowledge Base

Categories (11)

Apporto - Virtual Lab

Information and resources for using the Apporto Desktop Streaming Application.
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Password Reset, Accounts, and Security Access

Knowledge regarding your Fresno State accounts and associated access to them.
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Computer, Printer, Desktop Software, and Accessories

Knowledge regarding regarding Computer, Printer, Desktop Software, and Accessories
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Mobile Devices Setup and Support

Knowledge regarding configuring Mobile Devices: Laptops, Tablets, Smart Phones.
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Classroom and Video Services

Knowledge regarding to Classroom and Video related services.
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Zoom Phone, Internet, Wireless and other Telephony

Knowledge regarding Zoom Phone, Internet, Wireless and other Telephony to include analog devices.
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PeopleSoft, Web Services, Electronic Forms

Information regarding; Website Help, Canvas Support, PeopleSoft Support, BizFlow Support, Concur Travel Support, uAchieve Degree Audit (DPR), OnBase Electronic Forms Document Imaging and Workflow, Transact Support, Additional Enterprise Software (3rd party, campus wide) Support
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TeamDynamix

Information On Technology Services Support Ticking System
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Personal Development

Information regarding access to Fresno County Public Library and Lynda.com
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Project Management Office

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How To / Training Videos

A complete listing of Technology Services how to and training videos.
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