Popular Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Convert a student account to a faculty or staff account
Request a Display/User Name change for existing account.
Request a Display/User Name change for existing account.
General Software and Applications Request
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Request for New Zoom Phone service for Fresno State faculty and staff
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Request a network port activation / deactivation
Office 365 account issues, licenses, phone number changes
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Request to have software applications installed on your Fresno State device(s)
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.