Popular Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Office 365 account issues, licenses, phone number changes
General Software and Applications Request
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Request to have software applications installed on your Fresno State device(s)
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Request for New Zoom Phone service for Fresno State faculty and staff
Request a network port activation / deactivation
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
If unsure which form meets your needs, submit this general form.
Request a Display/User Name change for existing account.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Convert a student account to a faculty or staff account
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.