Popular Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Convert a student account to a faculty or staff account
General Software and Applications Request
Office 365 account issues, licenses, phone number changes
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Request a Display/User Name change for existing account.
Request for New Zoom Phone service for Fresno State faculty and staff
Request a network port activation / deactivation
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Request a Display/User Name change for existing account.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Request to have software applications installed on your Fresno State device(s)
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Report wifi dead zone, Enhance wireless, report connectivity issues