Popular Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
General Software and Applications Request
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Office 365 account issues, licenses, phone number changes
Convert a student account to a faculty or staff account
Request a Display/User Name change for existing account.
Request to have software applications installed on your Fresno State device(s)
Request a network port activation / deactivation
Request for New Zoom Phone service for Fresno State faculty and staff
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Report wifi dead zone, Enhance wireless, report connectivity issues
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
This training is for users who wish to edit their department websites.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.