Popular Services
Request service for computers or printers. Servicing for existing installed applications not working correctly.
General Software and Applications Request
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Report email delivery, filtering, quarantine, or blocking issues that may be related to email security.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Request a network port activation / deactivation
Office 365 account issues, licenses, phone number changes
Request for New Zoom Phone service for Fresno State faculty and staff
Convert a student account to a faculty or staff account
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Request to have software applications installed on your Fresno State device(s)
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Request a Display/User Name change for existing account.
Report wifi dead zone, Enhance wireless, report connectivity issues
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)