Popular Services
Request to have software applications installed on your Fresno State device(s)
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
General Software and Applications Request
Office 365 account issues, licenses, phone number changes
Request for New Zoom Phone service for Fresno State faculty and staff
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Convert a student account to a faculty or staff account
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Request a Display/User Name change for existing account.
Request a Display/User Name change for existing account.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
This training is for users who wish to edit their department websites.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Request a network port activation / deactivation
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.