Popular Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Office 365 account issues, licenses, phone number changes
Request a Display/User Name change for existing account.
General Software and Applications Request
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Request to have software applications installed on your Fresno State device(s)
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Convert a student account to a faculty or staff account
If unsure which form meets your needs, submit this general form.
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Request for New Zoom Phone service for Fresno State faculty and staff
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Request a Display/User Name change for existing account.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Request a billing change to an existing Zoom Phone extension.