Popular Services

Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.


Request a new Adobe Sign account or support for an Adobe Sign issue.


Request and Adobe CC Pro license for Fresno State faculty and staff.


If unsure which form meets your needs, submit this general form.


Convert a student account to a faculty or staff account


Request for New Zoom Phone service for Fresno State faculty and staff


Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling


Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.


Request to have software applications installed on your Fresno State device(s)


General support for account services


Office 365 account issues, licenses, phone number changes


Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)


Request a Display/User Name change for existing account.


Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.


Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)


Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.


Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.


Request a network port activation / deactivation


Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.


Request a Display/User Name change for existing account.


A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor