Popular Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
General Software and Applications Request
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Request to have software applications installed on your Fresno State device(s)
Review your current affiliation and correct your Email account status if needed.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Office 365 account issues, licenses, phone number changes
This training is for users who wish to edit their department websites.
Request for New Zoom Phone service for Fresno State faculty and staff
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Request a network port activation / deactivation
Report wifi dead zone, Enhance wireless, report connectivity issues
Convert a student account to a faculty or staff account
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.