Popular Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
General Software and Applications Request
Office 365 account issues, licenses, phone number changes
Convert a student account to a faculty or staff account
Request to have software applications installed on your Fresno State device(s)
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Request for New Zoom Phone service for Fresno State faculty and staff
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Request a network port activation / deactivation
This training is for users who wish to edit their department websites.
Report wifi dead zone, Enhance wireless, report connectivity issues
Request a Display/User Name change for existing account.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.