Popular Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Review your current affiliation and correct your Email account status if needed.
Request a Display/User Name change for existing account.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
General Software and Applications Request
Request for New Zoom Phone service for Fresno State faculty and staff
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Office 365 account issues, licenses, phone number changes
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request to have software applications installed on your Fresno State device(s)
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Convert a student account to a faculty or staff account
If unsure which form meets your needs, submit this general form.