Popular Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Request and Adobe CC Pro license for Fresno State faculty and staff.
Request for New Zoom Phone service for Fresno State faculty and staff
Convert a student account to a faculty or staff account
General Software and Applications Request
If unsure which form meets your needs, submit this general form.
Request to have software applications installed on your Fresno State device(s)
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Office 365 account issues, licenses, phone number changes
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Request a Display/User Name change for existing account.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Bulldog Connect, EAB Navigate, is a cloud-based student support tool that helps faculty and staff connect with students and one another to support students.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.