Popular Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Request for New Zoom Phone service for Fresno State faculty and staff
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Review your current affiliation and correct your Email account status if needed.
General Software and Applications Request
Convert a student account to a faculty or staff account
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Request a Display/User Name change for existing account.
Request to have software applications installed on your Fresno State device(s)
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Request a network port activation / deactivation
You can request access to the folders and drives on the campus file server here.
Office 365 account issues, licenses, phone number changes