Popular Services
Request and Adobe CC Pro license for Fresno State faculty and staff.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
General Software and Applications Request
Office 365 account issues, licenses, phone number changes
Request to have software applications installed on your Fresno State device(s)
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Report wifi dead zone, Enhance wireless, report connectivity issues
Convert a student account to a faculty or staff account
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Request a network port activation / deactivation
Request a Display/User Name change for existing account.
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Request a Display/User Name change for existing account.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.