Popular Services
Convert a student account to a faculty or staff account
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Request a Display/User Name change for existing account.
General Software and Applications Request
Request a Display/User Name change for existing account.
Request for New Zoom Phone service for Fresno State faculty and staff
Request a network port activation / deactivation
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Office 365 account issues, licenses, phone number changes
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Report wifi dead zone, Enhance wireless, report connectivity issues
Request to have software applications installed on your Fresno State device(s)