General PeopleSoft Support

The CSU Chancellor's Office hosts multiple PeopleSoft installations, each focusing on a different area:

  • Campus Solutions (CS)
  • Common Financial Systems (CFS)
  • Human Resources (HR)
  • MyFresnoState Portal

Fresno State augments the Chancellor’s Office-provided infrastructure and also maintains the MyFresnoState portal. Use this service to: request new or changes to existing reports & processes; to request help with 3rd party vendor integration; to request help with analysis, consulting and customer service; or to report issues with any of these systems.

Gaining access to particular PeopleSoft pages is handled as a separate request, which can be submitted via the Security access for PeopleSoft, EAB, and OnBase service.

Who can request this service?

Fresno State students, faculty, and staff can request this service.

How do I request this service?

Please click the Request Service button located in the upper-right-hand corner of this screen and submit a request.

How much does the service cost?

There is no charge back to the department associated with this service.

Who can I contact for more help?

Customers are encouraged to call the Technology Services Help Desk at 559-278-5000 for additional assistance. Customers can also access our online knowledge base for self-service content.

Request Service

Related Articles (4)

The Migration Map document shows where changes have been made in the menus from the Old Portal to the New Portal.
Frequently Asked Questions about Portal
Information Video related to the new Web-Portal.
Information video related to the new Web-Portal on how to customize your Homepage.


Service ID: 32432
Thu 1/24/19 4:20 PM
Wed 9/6/23 1:01 PM