Resources for telecommuting from home:
- Download TeamViewerQS: WindowsMac
Instructions to use VPN to get on Fresno State Network
Download Zoom Meeting software
- Official Technology Webpage for working from home

Zoom Best Practices: A quick list of best practices when using Zoom.
See our Knowledge Base article regarding best practices: https://fresnostate.teamdynamix.com/TDClient/1922/Portal/KB/ArticleDet?ID=106600

Zoom Bombing:
 How you can protect your meetings from unwanted visitors.
Please see the Knowledgebase article regarding Zoom Bombing: 
https://fresnostate.teamdynamix.com/TDClient/1922/Portal/KB/ArticleDet?ID=103258  

How to Request Assistance

 Technology Service Desk
You can submit a ticket anytime through our Service Catalog

 (559) 278-5000
We are available by phone during standard service hours 


 Log into Canvas
You can get help or service for Canvas through the Academic Technology help page

 McKee Fisk 137
Come by the Service Desk in McKee Fisk building on Main Campus, room 137 for in-person assistance   

Password Reset Assistance
Information about resetting your password

DISCOVERe Hub: 559-278-1812 (Click for Hours)
  • Monday -  Friday
    7:45 AM - 12:00 AM
  • Saturday
    9:00 AM - 5:00 PM
  • Sunday
    12:00 PM - 12:00 AM
Service Desk: 559-278-5000 (Click for Hours)
  • Monday - Friday
    7:00 AM - 6:00 PM
  • Saturday
    9:00 AM - 5:00 PM
  • Sunday
    2:00 PM - 6:00 PM
Classroom and Video Services: 559-278-2674 (Click for Hours)
  • Monday - Friday
    7:00 AM - 7:00 PM
Canvas: 559-278-7373 (Click for Hours)
  • Monday - Friday
    8:00 AM - 5:00 PM
Auxiliary IT: 559-278-0820 (Click for Hours)
  • Monday - Friday
    8:00 AM - 5:00 PM