Fresno State’s telemarketing partner is the company, Ruffalo Noel Levitz (RNL). RNL callers make calls to Fresno State alumni, parents and friends (call recipients) between August – May every year, asking them for an annual donation to support the university and Fresno State students.
The caller ID number that comes up when RNL calls is 559.278.1867.
![](https://fresnostate.teamdynamix.com/TDPortal/Images/Viewer?fileName=d0c64389-a013-4fc5-bb34-568bbba4fdd3.png)
If the call recipient has donated in the past, the caller will ask for another donation at a slightly higher amount than their last donation. If the call recipient has never donated to Fresno State the caller will weave three donation requests into the script, the first for $100, the second $75, and the third for $52.
If there are concerns or questions about the telemarketing program, contact Patricia O’Connor, Director of Annual Giving, phone 559.278.7392 or email poconnor@mail.fresnostate.edu.