Service Catalog

Categories (12)

Software and Applications

New Software, Apporto, Office 365, Adobe CC and Sign, box, Canvas and all other applications.
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Computers, Printers, Devices, or Accessories

Printers, Laptops, Peripherals, and Mobile Device hardware, accessories, or moves
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Website and Web Services

Omni CMS, Canvas, Bulldog Connect, Fresno State Mobile App, or other web issues
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Account Modifications and Requests

Account changes, RBA and Google Group requests, resetting your password.
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Peoplesoft

My.FresnoState, PeopleSoft, and 3rd party integrations
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Zoom / Zoom Phone (Unified Communications)

Zoom, Zoom Phone, Elevator Phones, E-phones, Alarms, Faxes
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Internet, WiFi and Network

Internet connectivity, Temporary WiFi access, issues related to WiFi and Network, port activation/deactivation
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Classroom and Video Services

Meeting Spaces, Equipment checkout, and classroom infrastructure.
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Information Security

Report Security Incidents, Security Awareness and Training, DUO, and Spirion Support.
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Digital Forms, Workflows, Concur Travel

Onbase, Adobe sign, Kuali Build
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Accessibility

Report an Access Barrier
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Additional Services

Digital Signage, Current outage updates, Transact Support
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