Service Catalog

Categories (12)

Software and Applications

New Software, Apporto, Office 365, Adobe CC and Sign, box, Canvas and all other applications.

Computers, Printers, Devices, or Accessories

Printers, Laptops, Peripherals, and Mobile Device hardware, accessories, or moves

Website and Web Services

Omni CMS, Canvas, Bulldog Connect, Fresno State Mobile App, or other web issues

Account Modifications and Requests

Account changes, RBA and Google Group requests, resetting your password.

Peoplesoft

My.FresnoState, PeopleSoft, and 3rd party integrations

Zoom and Zoom Phone (Unified Communication)

Zoom, Zoom Phone, Elevator Phones, E-phones, Alarms, Faxes

Internet, WiFi and Network

Internet connectivity, Temporary WiFi access, issues related to WiFi and Network, port activation/deactivation

Classroom and Video Services

Meeting Spaces, Equipment checkout, and classroom infrastructure.

Information Security

Report Security Incidents, Security Awareness and Training, DUO, and Spirion Support.

Digital Forms, Workflows, Concur Travel

Onbase, Adobe sign, Kuali Build

Accessibility

Report an Access Barrier

Additional Services

Digital Signage, Current outage updates, Transact Support

Services (1)

Email Reactivation

Email Reactivation Request