Online Password Reset + Video

This KB article addresses how to do a password reset. If you forgot your password, please call the Service Desk at (559) 278-5000.

  1. Open  your prefered Web Browser and type in the following URL address without quotes, "", or you can click the link provided.



  1. You will be directed to the Fresno State password reset page. On the page please click the blue button stating “Once you have read the information above, click here to change your password”.

Please Note: If you have any secondary devices, ie Mac laptops, Ipad, Mobile phone et, before changing your password you will need to delete or reset any existing passwords on those devices. Again, this needs to be done first.



  1. When you click the button you be taken to a new page. On this new page you will be asked for your Username and current Password. Please fill out both boxes then click Sign In.

Again, if you forgot your password and cannot log in, please call the Service Desk at 278-5000, this article is for resetting your password only.



  1. Once signed in you will be prompted to create a new password then confirm the new password in the second box. Also, please look to the right for password complexity requirements. Once a password that meets the complexity requirements is created you will be able to click the Change Password button.  




  1. After the password has been changed you should see the following page below. You have now successfully created your new password. Again, please remember to update your secondary devices.


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Article ID: 79430
Fri 5/31/19 9:00 AM
Thu 2/11/21 11:31 AM

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