Subject:
Using The Online Password Reset Portal
Environment:
Fresno State University, Password, Security
Article Summary:
This article provides instructions on how to reset your password
Resolution:
Note: If you have any secondary devices, ie Macbooks, laptops, other desktops, ipads, mobile phones etc, you will need to turn them off, or put them in airplane mode, and/or delete/reset any existing passwords on those devices first before changing your password.
Open your preferred web browser and type in the following URL address without quotes: password.csufresno.edu or you can click the link provided.
You will be directed to the Fresno State password reset page. Please click the blue button stating "Once you have read the information above click here to change your password".
When you click the button, you will be taken to a new page. On this new page you will be asked for your Username and current Password. Please fill out both boxes then click Sign In.
If you forgot your original password and cannot log in, please call the Service Desk at 559-278-5000, this article is for resetting your password only.
Once signed in, you will be prompted to create a new password then confirm the new password in the second box. Also, please look to the right for password complexity requirements. Once a password that meets the complexity requirements is created, you will be able to click the Change password button.
After the password has been changed, you should see "You have now successfully created your new password." Again, please remember to update your secondary devices.
Additional Information:
Need additional information or assistance? Contact the Technology Service Desk at (559) 278-5000.
TAGS: Password Reset, Security