Transferring or Downloading Fresno State Gmail and Google Drive

Subject:

Transferring or Downloading Fresno State Gmail and Google Drive

Environment:

Fresno State University, G Suite, Gmail, Email, Transfer, Migration

Article Summary:

This article provides instructions for transferring Fresno State Gmail and Google Drive to another Gmail account.

Account Deprovisioning:

Please note that Fresno State student accounts are subject to deprovisioning after graduation or separation from the university.

  • Once your account is deprovisioned, you will lose access to Fresno State Gmail, Google Drive, and all associated data.
  • We strongly encourage you to start transferring your data at least 2–3 weeks before your scheduled deprovisioning date.
  • For more information about deprovisioning timelines, please contact the Technology Service Desk.

Resolution:

Option 1: Transfer Gmail and Google Drive content to a new account
The steps below are for migrating your Fresno State Google account data (Gmail and Google Drive) to a personal account.

Before getting started:

  • Transfers can only be made to another Google account. Create one if needed.
  • To avoid errors, use two different browsers or an incognito window (for example, Chrome and Firefox).
  • If the transfer fails repeatedly or your account contains a large amount of data, use Google Takeout instead (see below).

Steps for transfer:

  1. Sign in to your Fresno State Google account.
  2. Click your profile icon in the top-right corner.
  3. Select Manage your Google Account.
  4. On the left panel, choose Data & Privacy, then select Start Transfer.
  5. Enter your personal Gmail address and click Send Code.
  6. Open the confirmation email in your personal Gmail and click Get confirmation code.
  7. Copy the code, return to the transfer page, and select Verify.
  8. Confirm both email addresses and click Start Transfer.

Track transfer progress at: https://takeout.google.com/transfer/history

The following options are recommended if you have more than 150 GB of data in Google Drive.

Option 2: Export Your Data with Google Takeout


Use this method to download a copy of your Gmail, Drive, and other Google app data.

  1. Go to https://takeout.google.com
  2. Select the apps or services to include.
  3. Click Next step.
  4. Choose delivery method, frequency, file type, and size.
  5. Click Create Export.
  6. When ready, you will be emailed a link to download the exported data from the link provided.
  7. Then you will need to unzip the file. Below are ways you can unzip a file for Windows and Mac devices:

Unzipping Files

Windows:

  1. Right-click the .zip file
  2. Select Extract All
  3. Choose destination
  4. Click Extract

Mac (macOS):

  1. Double-click the .zip file (auto-extracts), or
  2. Right-click → Open With → Archive Utility

Option 3: Sync Your Desktop with Drive and Mirror Your Content

Install Google Drive for Desktop to sync Drive locally.

  1. Open Drive for desktop and SSO into your Fresno State account
  2. Click Settings → Preferences
  3. Select Folders from Drive
  4. Under “My Drive syncing options,” choose Mirror files
  5. In the Google Drive app, navigate to your local Google Drive by clicking "Open Drive Folder"

Copying Your Mirrored Files

Windows:

  • Right-click My Drive.
  • Select Copy.
  • Paste it into your desired folder on your computer.

Mac (macOS):

  • Right-click My Drive.
  • Select the file or folder.
  • Press Command + C to copy.
  • Press Command + V to paste it into a new location.

Additional Information:

  • Transfers may take up to one week to complete.
  • Transfers cannot be canceled once started.
  • You cannot begin a new transfer until the current one finishes.
  • You will receive an email notification when the transfer is complete.

Need additional assistance? Contact the Technology Service Desk at (559) 278-5000.

TAGS:

Fresno State University, G Suite, Gmail, Email, Transfer, Migration

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