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Subject: Information regarding Fresno State Telemarketing Program.
Environment: Fresno State University - Telemarketing Program.
Article Summary: Between the months of August - May every year you may receive calls from our Fresno State telemarketing partners. This article summaries Fresno State's supported telemarketing partners.
Resolution:
Fresno State’s telemarketing partner is the company, Ruffalo Noel Levitz (RNL). RNL callers make calls to Fresno State alumni, parents and friends (call recipients) between August – May every year, asking them for an annual donation to support the university and Fresno State students.
The caller ID number that comes up when RNL calls is 559.278.1867.
If the call recipient has donated in the past, the caller will ask for another donation at a slightly higher amount than their last donation. If the call recipient has never donated to Fresno State the caller will weave three donation requests into the script, the first for $100, the second $75, and the third for $52.
If there are concerns or questions about the telemarketing program, contact Patricia O’Connor, Director of Annual Giving, phone 559.278.7392 or email poconnor@mail.fresnostate.edu.
Additional Information
Need additional information or assistance? Contact the Technology Service Desk at (559) 278-5000.
TAGS: Email-Phishing, Telemarketing