Subject:
Logging into AWS Work Docs and Self Password Reset
Environment:
Fresno State University, AWS, Work Docs
Article Summary:
This article provides instructions for accessing and resetting AWS Work Docs
Resolution:
Login to AWS Work Docs here and login with your Fresno State email address (@mail.fresnostate.edu)
Enter your username (your email without the @mail.fresnostate.edu) and AWS Work Docs password
Note: This password does not sync with your Fresno State password and may be different
Enter your MFA code from your hardware token or DUO app for Android or IOS. For More information about MFA codes or to enroll, visit fresnostate.edu/2step
Click Sign-in and you will now be logged into Amazon Work Docs
AWS Work Docs Password Self Reset
To reset your AWS work docs password, follow the above instructions and choose "Forget Password?"
Enter your Fresno State Username and Captcha Characters and choose "Recover Password"
You will receive an email from Amazon Work Docs with a "Reset Password" link
If this is the first time requesting a password reset from AWS work docs, the email may be filtered to your Spam box
If the email is in your spam box, you must open the email from spam and choose "not spam" as shown below to move it to your inbox
Once the email is in your inbox, select "Reset Password"
Choose a new password, confirm the same password again, then select "Reset Password"
You will see a password reset successful message below, return to the top of this page to login
Additional Information:
Need additional information or assistance? Contact the Technology Service Desk at (559) 278-5000.
TAGS: AWS, Work Docs, Password Reset