Subject:
Accessing your Adobe Creative Cloud License and Software
Environment:
Fresno State University, Adobe Creative Cloud
Article Summary:
This article provides instructions for Fresno State students and employees on how to obtain and access their free Adobe Creative Cloud license. It explains how to request a license through a TDX request, sign in using a Fresno State email, and install the Adobe Creative Cloud desktop application to access available Adobe software.
Resolution:
These guidelines will explain how to
1. Obtain a free Adobe CC License
2. Access and/or install the suite of applications
Section 1.
Obtaining a license
Request a license by submitting an Adobe Creative Cloud Pro License Request. These requests are typically completed in 1-2 business days.
Section 2.
Accessing and downloading the software
- Go to https://www.adobe.com/creativecloud.html
- If you are already signed in with your personal Adobe ID, you must sign out before continuing.
- Click "Sign In" near the top right
- Sign into the Adobe Creative Client using your "@mail.fresnostate.edu" email address
- If a window appears saying "Select an account", click "Company or School Account"
- You will be redirected to Fresno State Campus Login Services. Login with your existing username and password
- If you are redirected to DUO 2-step authentication, choose your authentication method and login as normal. For more information about DUO, see our DUO page
- From the center of the loaded Adobe webpage, choose "Open" from the Creative Cloud Service
- Download Creative Cloud Client by choosing "Install Creative Cloud App"
- Wait for the browser to finish downloading and run the program (Adobe Creative Cloud).
- If applicable, sign in with your Fresno State email and choose "sign in with enterprise ID". You may be required to sign in with Campus Login Services. If not, skip this step.
- You should now have Adobe Creative Cloud Client installed on your computer with the option to install any app. Make sure you are on the "Apps" tab to see the available software.
Additional Information:
Need additional information or assistance? Contact the Technology Service Desk at (559) 278-5000.
TAGS: Adobe Creative Cloud, device configuration, download