Classroom Tech FAQ/Issues

Subject: 
Classroom Tech FAQ/Issues

Environment:
Fresno State University - Classroom AV Equipment 

Article Summary:
Having issues with sound or projecting in classrooms? 

Resolution: 

Question: The projector is ON. I’m on the right input but I can’t see my presentation on the screen, just the background of my laptop?

Answer: It’s most likely is a screen mirroring issue

  • Windows: Press Win+P and bring up the “Project” Pop-up menu. Select “Duplicate” if you’d like to see exactly what’s on your laptop on the projection screen
  • Apple: Go to the Apple menu > System Settings > Displays. In the sidebar, click the name of your external display and select Mirror for Built-in Display in the "Use as" pop-up menu. You can also use the Command+F1 keyboard shortcut to quickly toggle mirroring.

 

Question: I’m in a Hyflex Room, I’ve turned on the projector, but no matter what input I select it never shows up on screen.

Answer: It's likely the system is toggled to HyFlex mode on the control panel.

  • On the control panel there is a button labeled “Extron/Zoom”, press that button and wait 5 seconds and your selected input should show up on the screen

 

Question: I’m trying to play a video but the audio is only coming out of my laptop speakers?

Answer: Your audio on your laptop did not transfer to your selected input at the teaching station.

  • Windows: Left click on the speaker Icon > select a sound output > Lastly choose the sound output that corresponds to the input you’ve selected on the control panel. 
  • Apple: in the upper right corner select the quick settings button > Sound > lastly choose the sound output that corresponds to the input you’ve selected on the control panel. 

NOTE: Normally, your audio will follow your selected input automatically. When this doesn’t happen, it’s best practice to shut down your laptop and restart it and that functionality should be restored.

 

Question: Can I cast Via Airplay to the Apple TV?

Answer: Yes, although hidden in some installs, Apple TVs are available for wireless casting via AirPlay in most classrooms. For other casting options, please contact CVS for more information.

Additional Information:

Need additional information or assistance? Contact Classroom and Video Services at (559) 278.2674

TAGS: classroom, projector, audio 

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