My Recently Visited Services
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Report wifi dead zone, Enhance wireless, report connectivity issues
Office 365 account issues, licenses, phone number changes
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
This training is for users who wish to edit their department websites.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
General Software and Applications Request
Request for New Zoom Phone service for Fresno State faculty and staff
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Report a suspected information security incident to Technology Services.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Request that ones GSuite (email, calendar, drive, etc) account and contents be deleted.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)