My Recently Visited Services
Request to have software applications installed on your Fresno State device(s)
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
If unsure which form meets your needs, submit this general form.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Request a Display/User Name change for existing account.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Convert a student account to a faculty or staff account
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
General Software and Applications Request
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Report a suspected information security incident to Technology Services.
Request a billing change to an existing Zoom Phone extension.