My Recently Visited Services
Request for New Zoom Phone service for Fresno State faculty and staff
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Request a network port activation / deactivation
Convert a student account to a faculty or staff account
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Report a suspected information security incident to Technology Services.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
General Classroom/Video Services Support
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Review your current affiliation and correct your Email account status if needed.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
General Software and Applications Request