My Recently Visited Services
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
If unsure which form meets your needs, submit this general form.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
General Software and Applications Request
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Report wifi dead zone, Enhance wireless, report connectivity issues
Request service for computers or printers. Servicing for existing installed applications not working correctly.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Request a Display/User Name change for existing account.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
Request for New Zoom Phone service for Fresno State faculty and staff