My Recently Visited Services
General Software and Applications Request
Request for New Zoom Phone service for Fresno State faculty and staff
Report wifi dead zone, Enhance wireless, report connectivity issues
Request a Display/User Name change for existing account.
Request a zoom Webinar (for more than 1000 attendees) or Zoom Event
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Office 365 account issues, licenses, phone number changes
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Review your current affiliation and correct your Email account status if needed.
Request training for Zoom, zoom phone, or other UC products.
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.