My Recently Visited Services
Office 365 account issues, licenses, phone number changes
Convert a student account to a faculty or staff account
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Request a Display/User Name change for existing account.
Request for New Zoom Phone service for Fresno State faculty and staff
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Request to have software applications installed on your Fresno State device(s)
General Software and Applications Request
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Review your current affiliation and correct your Email account status if needed.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Report wifi dead zone, Enhance wireless, report connectivity issues
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.