My Recently Visited Services
Request training for Zoom, zoom phone, or other UC products.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Request a Display/User Name change for existing account.
Request to have software applications installed on your Fresno State device(s)
Request for New Zoom Phone service for Fresno State faculty and staff
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Review your current affiliation and correct your Email account status if needed.
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Report wifi dead zone, Enhance wireless, report connectivity issues