My Recently Visited Services
Request to have software applications installed on your Fresno State device(s)
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Office 365 account issues, licenses, phone number changes
General Software and Applications Request
Request a Display/User Name change for existing account.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Report wifi dead zone, Enhance wireless, report connectivity issues
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.