My Recently Visited Services
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Review your current affiliation and correct your Email account status if needed.
Request to have software applications installed on your Fresno State device(s)
Office 365 account issues, licenses, phone number changes
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
General Software and Applications Request
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...