My Recently Visited Services
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Request service for computers or printers. Servicing for existing installed applications not working correctly.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Office 365 account issues, licenses, phone number changes
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
General Classroom/Video Services Support
General Software and Applications Request
Request to have software applications installed on your Fresno State device(s)
Report wifi dead zone, Enhance wireless, report connectivity issues
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.
Request a Display/User Name change for existing account.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.