My Recently Visited Services
This training is for users who wish to edit their department websites.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Request a Display/User Name change for existing account.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Concur is the travel management software used by Fresno State.
Office 365 account issues, licenses, phone number changes
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Review your current affiliation and correct your Email account status if needed.
Request a billing change to an existing Zoom Phone extension.
General Classroom/Video Services Support