My Recently Visited Services
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Request training for Zoom, zoom phone, or other UC products.
General Software and Applications Request
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.
Technology Services provides Security Awareness and Training for Fresno State staff, faculty, student assistants and Auxiliary Employees.
Request a Display/User Name change for existing account.
Review your current affiliation and correct your Email account status if needed.
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.
Request a network port activation / deactivation
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Report a suspected information security incident to Technology Services.
Request for New Zoom Phone service for Fresno State faculty and staff
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Request a billing change to an existing Zoom Phone extension.