My Recently Visited Services
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Request for New Zoom Phone service for Fresno State faculty and staff
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
General Classroom/Video Services Support
Report a suspected information security incident to Technology Services.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Request a Display/User Name change for existing account.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
If unsure which form meets your needs, submit this general form.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Convert a student account to a faculty or staff account
Request a Display/User Name change for existing account.
Request a billing change to an existing Zoom Phone extension.
Report wifi dead zone, Enhance wireless, report connectivity issues
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Office 365 account issues, licenses, phone number changes
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.