My Recently Visited Services
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
Request for New Zoom Phone service for Fresno State faculty and staff
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Request to have software applications installed on your Fresno State device(s)
General Classroom/Video Services Support
Request a Display/User Name change for existing account.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Request service for computers or printers. Servicing for existing installed applications not working correctly.
Request a network port activation / deactivation
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Report email delivery, filtering, quarantine, or blocking issues that may be related to email security.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Report wifi dead zone, Enhance wireless, report connectivity issues
If unsure which form meets your needs, submit this general form.