My Recently Visited Services
Report wifi dead zone, Enhance wireless, report connectivity issues
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Convert a student account to a faculty or staff account
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
General Software and Applications Request
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Request a Display/User Name change for existing account.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
This training is for users who wish to edit their department websites.
Request to have software applications installed on your Fresno State device(s)
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Report a suspected information security incident to Technology Services.