My Recently Visited Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Review your current affiliation and correct your Email account status if needed.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Report wifi dead zone, Enhance wireless, report connectivity issues
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request to have software applications installed on your Fresno State device(s)
Request that ones GSuite (email, calendar, drive, etc) account and contents be deleted.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
General Software and Applications Request
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Request changes to Zoom phone services - Adding or removing a desk phone, Voicemail, International Calling
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...