My Recently Visited Services
Request service for computers or printers. Servicing for existing installed applications not working correctly.
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Report wifi dead zone, Enhance wireless, report connectivity issues
General Software and Applications Request
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Request a network port activation / deactivation
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Report email delivery, filtering, quarantine, or blocking issues that may be related to email security.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Request a Display/User Name change for existing account.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)