My Recently Visited Services
General Classroom/Video Services Support
Convert a student account to a faculty or staff account
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Report wifi dead zone, Enhance wireless, report connectivity issues
General Software and Applications Request
Office 365 account issues, licenses, phone number changes
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Request a Display/User Name change for existing account.
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Request to have software applications installed on your Fresno State device(s)
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.