My Recently Visited Services
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Service request for mobile device setup, i.e. cell phones, tablets, with University Wifi.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Request a Display/User Name change for existing account.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
General Software and Applications Request
Request service for computers or printers. Servicing for existing installed applications not working correctly.
Office 365 account issues, licenses, phone number changes
Request for New Zoom Phone service for Fresno State faculty and staff
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Request a billing change to an existing Zoom Phone extension.
Request to have software applications installed on your Fresno State device(s)
Report wifi dead zone, Enhance wireless, report connectivity issues