My Recently Visited Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Convert a student account to a faculty or staff account
General Software and Applications Request
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Office 365 account issues, licenses, phone number changes
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
If unsure which form meets your needs, submit this general form.
Request for New Zoom Phone service for Fresno State faculty and staff
Report wifi dead zone, Enhance wireless, report connectivity issues
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Request updates to a current or active outage. View current outages and their ID numbers here: https://fresnostate.teamdynamix.com/TDClient/19...
Request a Display/User Name change for existing account.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.