My Recently Visited Services
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Report wifi dead zone, Enhance wireless, report connectivity issues
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Office 365 account issues, licenses, phone number changes
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Request a network port activation / deactivation
Convert a student account to a faculty or staff account
Review your current affiliation and correct your Email account status if needed.