My Recently Visited Services
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
Request a Display/User Name change for existing account.
Review your current affiliation and correct your Email account status if needed.
Transact is an on-campus payment solution that allows money to be loaded onto a student’s Bulldog card. It also manages access to certain electronic locks.
Request service for computers or printers. Servicing for existing installed applications not working correctly.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Request to have software applications installed on your Fresno State device(s)
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
General Classroom/Video Services Support
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Technology Services conducts monthly scans of the campus network for security vulnerabilities on connected devices. The vulnerability scanning service is to find weaknesses on connected devices before they can be discovered by hackers.