My Recently Visited Services
Report wifi dead zone, Enhance wireless, report connectivity issues
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Request for New Zoom Phone service for Fresno State faculty and staff
Request a Display/User Name change for existing account.
Review your current affiliation and correct your Email account status if needed.
Request a Display/User Name change for existing account.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Digital document creation, testing, remediation; Web testing & remediation; Video captioning; audio transcription; accessible Zoom meetings and classrooms.
Request to have software applications installed on your Fresno State device(s)
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
General Software and Applications Request
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Kuali Build is a drag-and-drop form and workflow automation tool that can help optimize campus business processes and improve process transparency. With its accessible and easy-to-use portal and low-code or no-code form and workflow building process, anyone on campus can start BUILD-ing today!
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Office 365 account issues, licenses, phone number changes
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Convert a student account to a faculty or staff account