My Recently Visited Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Request for New Zoom Phone service for Fresno State faculty and staff
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
General Software and Applications Request
Request a Display/User Name change for existing account.
General Classroom/Video Services Support
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
The Technology Services department at Fresno State provides wifi access for visitors to the campus, temporary workers, contractors, and any other person(s) on University business requiring access to the internet.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Convert a student account to a faculty or staff account
Report wifi dead zone, Enhance wireless, report connectivity issues