My Recently Visited Services
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Bulldog Connect (EAB Navigate) is a cloud-based student success platform that enables faculty and staff to coordinate, schedule, and document student support services.
The Degree Progress Report (DPR) shows a student's progress in a chosen degree program, using courses taken at Fresno State and at transfer institutions.
Integration and support of campus wide, third party, external, and vendor systems, primarily in relation to PeopleSoft.
Report problems with the technology infrastructure (projectors, speakers, etc.) of a classroom or meeting room.
Canvas is the LMS tool that Fresno State offers for all instructors to use for their classes.
Google Groups is the Campus Replacement for listserv. Use this to request a Google Group be created or deleted.
Technology Services maintains hardware firewalls to filter network traffic and reduce the risk of unwanted network intrusions.
Request for New Zoom Phone service for Fresno State faculty and staff
General Software and Applications Request
Report wifi dead zone, Enhance wireless, report connectivity issues
Report a suspected information security incident to Technology Services.
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Security access to PeopleSoft pages and reports, EAB (Advising Software), and OnBase scanned documents.
Request service for computers or printers. Servicing for existing installed applications not working correctly.
If unsure which form meets your needs, submit this general form.
Request training for Zoom, zoom phone, or other UC products.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.
Submit a service request regarding OnBase forms and document archival/scan/import/creation services. (Report production issues, set up new forms or workflows, modify existing forms or workflows, problems logging in, workflow process administrator access)