Popular Services
Request for service for computer hardware failure or request for service if an existing installed application is not working correctly.
Request and Adobe CC Pro license for Fresno State faculty and staff.
Assistance for peripheral devices, printers, cameras, scanners, etc., connected to campus owned equipment.
Zoom phone, moving departments, employee separation, new desk phone (provide serial/model number) analog faxes
New Softphone, Deskphone, Shared Line Group, Call queue, Auto Receptionist
Office 365 account issues, licenses, phone number changes
Zoom Phone, Zoom Meetings, Account Login, Replace Desk phone, Analog (alarms, elevator phones, e-phones, faxes)
Convert a student account to a faculty or staff account
Web Support Request (Omni training, access, sites, problems, content update, Google Search/Analytics/Data Studio)
Request to have software applications installed on your Fresno State device(s)
If unsure which form meets your needs, submit this general form.
A request to work with an IT Liaison for the purpose of identifying future technology needs as well as acquiring quotes for technology procurement. For example, working with a vendor
Request a Display/User Name change for existing account.
Report wifi dead zone, Enhance wireless, report connectivity issues
Service request for device installations or relocating computer workstations from one place to another, both temporary and permanent moves.
Role Based Accounts are single user accounts that provide business continuity for positions that have a relatively high turn over rate such as student assistants or temporary employees.
Technology Services offers security tools to help the campus community protect Fresno State information and technology resources.