General Request

Fill out this general request form if you are unable to locate a more specific service.

You are strongly encouraged to submit your request using one of the defined Service Offerings found in our  Service Catalog. Many of these services have defined service levels agreements (SLAs)  that ensure they are addressed in a timely manner.  As this a general request it may not be applicable to our SLAs guidelines. Using a more specific service offering for your request will help us resolve your issue more quickly.

Who can request this service?

Fresno State students, faculty, staff, and other members of the campus community can request this service.

How do I request this service?

Please click the Request Service button located in the upper-right-hand corner of this screen and submit a request.

How much does the service cost?

Depending on the service requested there may be a cost incurred. Please work with and/or ask your ITL or your Service Technician for more information.

Who can I contact for more help?

Customers are encouraged to call the Technology Services Desk at 559-278-5000 for additional assistance. Customers can also access our online knowledge base for self-service content.