Body
Subject:
How to setup Duo Mobile app on a Tablet.
Environment:
Fresno State University, Duo Mobile, security.
Article Summary:
Fresno State Campus uses Duo Mobile as part of our secure login process. This article will show you how to enroll a tablet into Duo Mobile.
Resolution:
How to Log into Duo using a Tablet
1. Using a secondary device (not the tablet that you are trying to enroll into Duo) please go to our Duo management page using the following link idm.fresnostate.edu/2step/.
2. Next please click the blue button that says "Enroll or Manage 2-step Verification" then login using your Username and password.
3. Next complete the Duo verification process. Please note you may have to verify yourself more then once.
4. After successfully verify yourself you will see "My Settings & Devices" followed by all of your devices that you have registered with Duo. Next we will click on the options that says "Add another devices."
5. After clicking on "Add another devices" we will be asked what type of device we are adding. Please select Tablet.
6. After selecting Tablet you will be asked if you are using and IOS (Apple) or Android device. Please note that Windows Surface books are not counted as tablets.
7. The following steps are the same for both IOS and Android Tablets. From your tablet, search for "Duo Mobile" in either the App Store for Ipad or the Play Store for Android.
8. Once you have installed the application on your tablet, return to your secondary device and click "I have DUO Mobile installed".
9. You will then be presented with a QR code.
10. Open the Duo app from your tablet and click add account.
11. Use the camera on your tablet and point it at the QR code.
12. After successfully scanning the QR code you will be able to click on the continue button on your secondary device. After clicking the continue button you have now successfully enrolled your tablet into Duo and you can now close your browser.
Additional Information:
Need additional information or assistance? Contact the Technology Service Desk at (559) 278-5000.
TAGS: Duo, Duo-Mobile, security