Information Regarding, ACD Information, Call Forwarding, Hold Calls, Answering Another Call, Transferring Calls, Volume Control and Voicemail Instructions.

Categories (7)

ACD Information

Information regarding how to log into the ACD.

Call Forwarding

Information on how to use Call Forwarding on Fresno State phones.

How to place a call on Hold

Information on how to put a call on Hold using the Fresno State phones.

How to Answer Another Call

Information on how to Answer another call.

Transferring Calls

Information on How to Transfer calls using the Fresno State phones.

Phone Volume Control

Information on how to control the volume on the Fresno State phones.

Voicemail Instructions

Information related to Set up and Access Voicemail and Extended Absence Greeting.